Nepal's health insurance program: Challenges and early impacts

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Nepal’s health insurance program: challenges and early impacts
Fishbone diagram showing the relationship between various demand and supply side factors in Health Insurance enrollment and health service utilization. Credit: PLOS Global Public Health (2025). DOI: 10.1371/journal.pgph.0003492

Nepal's National Health Insurance Program (NHIP), started in 2016, set out to improve access to health care and protect citizens from high medical costs. However, the program has struggled with low enrollment and high dropout rates. A recent study by CUNY SPH doctoral graduate Rajani Bharati published in PLOS Global Public Health explored why this is happening and what effects the program has had so far.

Dr. Bharati and team, including Professor Diana Romero, Clinical Professor James Sherry, and former faculty member Alexis Pozen, found that both people who ed and those who didn't saw the quality of health services as a key factor in their decisions. Other important issues included lack of awareness about the health facilities. Many also cited trouble affording s and doubts about whether insurance would be useful for them.

Health workers reported that NHIP increased the number of patients and istrative tasks, but resources and did not keep up. They faced challenges like slow reimbursements, complicated medicine procurement, and not enough information about how the insurance works.

Despite these challenges, the study's quantitative data showed that NHIP led to more patient visits and referrals in districts where it was implemented, even when only 5% of people enrolled. This suggests the program can increase health care use, but its success depends heavily on the quality and accessibility of the health system overall.

"To make NHIP more effective, we recommend raising public awareness, simplifying the insurance process, improving access to health facilities, and ensuring enough resources and staff," says Bharati. "Addressing these issues is crucial for Nepal to move closer to universal health coverage."

More information: Rajani Bharati et al, Experiences and effect of implementing social health insurance (SHI) program in Nepal-A mixed method study, PLOS Global Public Health (2025). DOI: 10.1371/journal.pgph.0003492

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